Developing your Digital Marketing Toolbox – Website
Digital marketing has evolved very quickly and it seems as if some new tool, platform or app is popping up every day. As soon as you feel like you understand how the digital landscape works, it changes and there’s something new to figure out once again. It’s no wonder that digital marketing has become a point of confusion and frustration for many professional service firms.
Today, more than ever, your presence online and on social platforms makes a difference in how you are perceived and in your firm’s sales effectiveness. With so many firms and individuals online, it takes strategy and agility to stand out from the crowd. In this three-part blog series, we will tell you HOW to use digital marketing for professional services. First up: your firm’s website.
Firms that are operating on outdated web platforms or with old design templates are missing some critical opportunities. When referred to a new firm, many prospects go first to the website. When seeking a new job, candidates often head to the website to learn about the culture. An old website can do more harm to your firm’s image than ever before.
If your website looks staid, boring, and “template-like,” that one chance to make a great first impression is over. The key to great websites is to think through who will use it, how they will use it and how to communicate your services and unique culture and the value you bring.
Before you write one word or design one page, consider what you want your website to do based on how the audience will use it. Do you want it to speak primarily to prospects or recruits? Is it an information service for clients? Do you want to get leads from your website?
Making it pretty is not enough. Be clear about your target market and what you want to communicate to them. When we work with clients on a website, we like to establish some key messages about the firm that can act as a guide for content. This sets a tone and ensures that the firm’s website isn’t cookie cutter.
Writing copy for websites is different than writing for a proposal or marketing flier. Use a professional writer who has experience with websites, as well as one who understands your industry. Have that person write the sections that matter most: your Home Page, Services, About Us and key leader and staff bios. If you are having trouble recruiting, hire a writer to add some snap to your career pages. If your firm is moving into a specialized niche, work with a writer to develop key messages and web content that helps your firm rise above your competitors.
In our next blog post, learn how Search Engine Optimization (SEO) can help your website rank higher on Google and other search engines.
Or, if you need help now, contact our digital marketing consultants.